Userlytics Corporation has unveiled its remote usability testing service which it says is the first online usability testing service that provides the rapid results, and comprehensive reporting that is required to make important development decisions in fast-paced development teams. “Userlytics combines the power of online testing with the convenience of an immediately available panel of testers to get the actionable feedback needed to optimise user interfaces,” according to the company.

 End users of software have an expanding number of choices, and user experience is an increasingly important factor for developers to understand to maintain competitive advantage. The introduction of Agile development methods has had a disruptive effect on design and usability efforts. Userlytics now provides a way to collect usability feedback at a depth and speed that keeps pace with Agile teams. The solution is fast, flexible and affordable.

 “With a tester goal designed to take no more than ten minutes it is easy to review the results – in fact, it is almost like having them sitting there in your office” states Dan Richards, product development director at Userlytics. “The reports and recordings are powerful tools to get designers, developers and stakeholders to reach common understanding of user experience issues. Userlytics requires no site instrumentation in order to complete a test. In fact, the site or software application does not have to be functional. Userlytics works well for testing posted wireframes or low fidelity prototypes. The service requires a functioning URL, or even a wireframe / low fidelity prototype that can be hosted on our secure servers.”

Tests are conducted remotely. Prototypes, production web sites, web-based applications and even competitor’s offerings can all be evaluated. Building a test is easy says the company, even for clients who have no prior experience with usability testing. Select from a wide range of sample tasks and questions or create your own.

“A best practice of a minimum of five testers is implemented by the service, and you can select from our panel of testers, or provide your own,” says Userlytics. “Tests are completed in the testers’ natural environment, at locations across the US and UK. Choosing Userlytics testers allows you to select pertinent demographics ensuring you have the correct mix of responses. However you choose your test participants, the invitations, tester incentives, and quality control are all handled by Userlytics making the process simple, quick and safe.”

Initial results are often available within one to two hours, while completed tests are ready in most cases in less than 48 hours. Your personal dashboard can be viewed as the results come in, or you can wait until all the testers have completed their tasks. This quick turnaround enables you to have real user feedback in time to make critical decisions, regardless of development method or time constraints.

www.userlytics.com